Job Details

Position is in Lubbock Texas - Relocation Assistance Available

Healthcare - 401k - Paid vacation

The Funeral Director and Embalmer (mortician) will be responsible for caring for the deceased in a respectful manner while facilitating a variety of tasks including funeral arrangements, embalming, removals and transfers, cosmetology, dressing, hairstyling, casketing, and any other preparation required for the deceased. The successful candidate will have a current funeral director and embalming license in the applicable state and knowledge of the current regulations related to the funeral industry.

What you will do

• Facilitate funeral arrangements with tact and diplomacy by listening to client families and presenting them with personalized service and merchandise options.
• Complete all tasks resulting from funeral arrangement conference.
• Deliver high quality services in challenging scenarios while making decisions on the best course of action to uphold families needs without impacting the quality of the service.
• Enhance market share and relationships with the community by networking and participating in community events, groups, and/or organizations.
• Embalm and cosmeticize decedents to achieve proper preservation and a natural appearance.
• Maintain open and effective communication with employees and client families to achieve the highest level of customer service.
• Lead all post service follow-up as needed.
• Liaise between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
• Handle initial transfers of decedents and vehicle maintenance.
• Manage paperwork, including permits and certifications in a timely manner in accordance with relevant laws and regulations.
• Conduct and attend funeral services.
• Work on-call, first call, in rotation as assigned.
• Other duties as needed and/or as assigned by the Manager.

What you will need

• Current funeral director and embalmer licenses or certifications
• 2+ years of funeral industry experience.
• Knowledge of current federal, state, and local regulations related to the funeral industry.
• Exceptional oral and written communication skills.
• Experience in handling sensitive situations in a professional manner.